Passengers are welcomed by well-presented and professionally trained staff.

Every effort is made to honor their individual travelling needs.

Ground2Air team is multilingual and aware of the need to create a warm friendly environment, conducive to the well-being of passengers.

Working closely with airlines to tailor service delivery according to their individual preferences.

Achieving this through constant contact, formal monthly meetings, strict adherence to and monitoring of service standards.

Passenger Services

  • Airport Ticketing Sales Desk & Services
  • Travel Insurance Issue Services
  • Arrival and Transfer Services
  • Check-in Services
  • Dedicated Passenger Services – Hola VIP Meet & Assist
  • Gate Services
  • Bagage Services
  • Lounge Services
  • Special Passenger Handling
  • Crew Transportation